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Frequently asked questions

Select one of the below questions to find out it's answer.

Who can pick up my child from school?

For your child’s security and your peace of mind, you must give written permission for any individual to pick up your child. You may use the Emergency Contact and Pick-Up Authorization form, email or a written note. If you have not personally introduced us to this person, we will ask for identification.

Does my child need to be toilet-trained?

No. We understand that most two-year olds are not yet toilet trained. When your child is ready, we work closely with the parent and child to toilet train the child in a consistent, calming, encouraging manner. We celebrate success and keep a positive upbeat attitude when the child has an “accident.” The parent and school should follow a consistent and similar schedule, or the child’s training will be erratic. Your child’s teachers will keep you posted on progress—please keep us abreast of all news, for example, when your child comes to Preschool with only underwear on!

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